Benchmark Assessment
240+ benchmark metrics across all functional
areas:
Areas of Operations
- Retail Banking
- Commercial Banking
- Deposit & Loan Operations
- Wealth & Trust Management
- Enterprise Risk Management
- Information Technology
- Accounting & Finance
- Marketing
- Human Resources
Areas of Non-Interest Expenses
- Compensation & Benefits
- Information Technology Telecommunications
- Marketing & Advertising
- Office Supplies & Postage
- Legal
- External Auditing
Process Assessment
150+ best practices across 7 key areas of process management:
Areas of Process Management
- Organization Structure
- Organizational Objectives
- Planning
- Policies and Procedures
- Performance Standards and Goals
- Communications
- Management Reporting
Areas of Process & Workflow Analysis
- Teller Operations
- Platform Operations
- Loan Origination
- Consumer
- Mortgage
- Commercial
- Deposit Operations
- Loan Operations
- All Other Major Areas of Process & Workflow
