Recent Posts by Cameron Loughery

The Ethical Conflict that is Continuous Day Overdraft
The Ethical Conflict that is Continuous Day Overdraft
Posted by Cameron Loughery on Dec 18, 2018
It’s reported that customers paid more than $34 billion in overdraft fees last year, which is the most since 2009. Numbers like this are the reason why a financial institution’s overdraft practices are closely evaluated by the Consumer Financial ...
Find and Solve the Cause of Revenue Leakage
Posted by Cameron Loughery on Nov 13, 2018
For banks and credit unions the source of revenue leakage is typically waived and refunded fees. Most organizations realize customer service and frontline staff attempt to put the customer first, and as a result waived and refunded fees happen. It’s ...