Optimize Your Fiserv DNA System with Expert Guidance

Access tailored support from seasoned Fiserv DNA professionals to enhance your core banking system. Our specialized services offer ongoing consultation and targeted project assistance, ensuring your operations run smoothly and your system reaches its full potential. Whether you’re looking to fine-tune existing processes or implement new strategies, our experts help you maximize efficiency and achieve your goals.

| Subscription

Get direct access to DNA experts for ongoing support and guidance. Our subscription model offers a reliable resource for resolving issues and optimizing your DNA system.

Items we've worked on under Subscription:

• Pricing package creation
• New Products (Deposits and Loans)
• CoreAPI
• Batch issues
• Customs Solution configurations
• Case Reviews
• Day in the life analysis
• DNA Release Analysis

Exclusive to Subscription clients: Our Release Matrix provides a user-friendly breakdown of each DNA release.

Refine Your DNA Processes with Targeted Expertise

Harness our extensive DNA expertise to drive specific projects and process improvements. Our team works with you to reassess previous decisions and implement more efficient solutions within your DNA environment, ensuring your systems operate at peak performance.

Examples:

• New Product implementation and configuration
• Process reviews and improvements
• Investor and Escrow support
• DNA release reviews and assessment
• Reconciliation and balancing
• Changes in NSF and Premium OD fees
• Relational Pricing
• Retirement Processing
• Purging
• Virtual Branch

Specialized DNA Integration and Enhancement Services

Our expert consulting services cover a broad spectrum of DNA integration and enhancement needs. Whether it’s API strategy and implementation, interface support, payment services, or data model consulting, our tailored solutions are designed to elevate your DNA platform and drive your digital transformation.

| API Consulting Services

Design and implement integrations tailored to your business requirements, optimizing your API strategy for maximum efficiency and effectiveness.

Understanding Your Needs:

• Design and implement new or enhanced integrations to better address business requirements
• Develop use cases and journey maps aligned with specific business objectives

Enhancing Your API Strategy:

• Review and assess current solution architecture to identify improvement opportunities
• Optimize sequencing and workflows to improve efficiency and effectiveness

Enabling Success Through Digital Transformation:

• Ensure robust security, authentication, and authorization practices to protect data
• Assist in selecting and integrating APIs that best meet your needs
• Support field mapping and data alignment to ensure consistency across systems
• Focus on performance tuning, scalability, and troubleshooting for smooth system operation
• Guide transition from legacy integrations to modern solutions, enhancing efficiency and future-proofing systems
• Provide strategies to optimize development spend, ensuring cost-effective and impactful upgrades

| Interface and 3rd Party Consulting Services

Comprehensive support for integrating key systems and third-party services, ensuring seamless operations and enhanced customer experience.

Comprehensive Interface Support:

• Tackle complexities of integrating with key systems critical to operations, such as Loan Origination, Deposit Origination, and Internet Banking
• Support integration of eAgreements and Credit Card systems to enhance service offerings and customer experience

Training and Troubleshooting:

• Provide tailored training for managing and troubleshooting integrations, covering Document Archival, eSignature solutions, Credit and Verification pulls, and Email Receipt integrations

Integration Support and Optimization:

• Offer expert support for third-party service integration, ensuring smooth operation and prompt issue resolution

| Payment Services Consulting

Assistance in optimizing payment services and integrating advanced payment solutions for RTP, wires and P2P to enhance efficiency, security, and overall performance.

| DNA Data Model Consulting

Leverage deep understanding of the DNA data model to align data architecture with business objectives and empower teams through comprehensive training.

Deep Expertise:

• Extensive knowledge of the DNA data model ensures effective alignment of data architecture with business objectives

Data Mapping:

• Precise data mapping services to structure and align data with strategic goals

Training and Education:

• Comprehensive training and education on the DNA data model for effective data management and utilization