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A banking intelligence platform for financial institutions.

See what is driving performance across market conditions, operations, vendor strategy, and growth.

The Ceto NOVA™ platform brings this intelligence together in one connected environment, helping financial institutions move from insight to action with greater clarity and confidence.

Trusted by 2,000+ financial institutions across community banks and credit unions over 30+ years

How it works

The Ceto NOVA™ platform is the common intelligence environment connecting data, insights, and Ceto expertise across the client experience. Financial institutions can use NOVA as a standalone banking intelligence platform or as the intelligence environment supporting broader Ceto engagements.

NOVA brings together distinct intelligence domains spanning competitive and market intelligence, operational performance, vendor and contract intelligence, geographic and demographic intelligence, and growth. Each domain provides focused visibility while contributing to a connected view of institutional performance.

For clients working with Ceto's consulting teams, NOVA extends that same environment to the intelligence, analysis, and work associated with the engagement, creating continuity between insight and execution.

Across the platform, the Lucira™ AI guidance layer connects intelligence across domains, helping leaders identify what matters most, establish priorities, and move toward confident action.

Guidance Layer

Lucira™ AI

Interprets intelligence across domains and helps leaders move from fragmented visibility to clear priorities and confident action.

Connecting intelligence across domains
Competitive & Market

NOVA Vantage™

Market & pricing intelligence. See where rates, fees, and product position are breaking down.

Operational

NOVA Pulse™

Performance intelligence. Identify inefficiencies and track operational progress over time.

Vendor & Contract

NOVA Nexus™

Contract intelligence. Control cost exposure, reduce risk, and improve vendor accountability.

Geographic & Demographic

NOVA Atlas™

Market intelligence. Understand where growth is forming across markets and communities.

One Intelligence Environment

Ceto NOVA™ supports both standalone platform use and broader Ceto engagements.

Standalone NOVA

Access Ceto's banking intelligence capabilities directly through the NOVA platform.

Ceto Engagements

Extend the same intelligence environment to the analysis, insights, and work delivered through Ceto's consulting teams.

Predictive Engine

NOVA Vector™

Distinct from the core intelligence modules, Vector introduces predictive growth intelligence to anticipate opportunity and prioritize where to act first.

Powered by Vertice AI
Competitive & Market Intelligence

NOVA Vantage™

375+ Unique data points per financial institution

See where pricing, product alignment, and market position are breaking down.

Most institutions rely on partial competitive data and delayed reporting. The challenge is understanding how pricing, fees, and product positioning compare in real time.

Vantage helps leaders identify pricing gaps, evaluate market position, and uncover revenue opportunities with greater clarity.

Capabilities
  • Competitive rate, fee, and product comparisons
  • Tier-specific intelligence for more precise evaluation
  • Market and peer visibility into pricing gaps
  • Fee evaluation to surface revenue opportunities
  • Product gap analysis for growth strategy
125+ Rates

Deposit and lending products · CDs · mortgages · home equity · credit cards · FI-specific rates

200+ Fees

Complete product views · robust fee schedules · business and treasury pricing · loan fees · card and ATM fees

50+ Unique Data Points

Holistic product design comparisons · allowances · discounts · waivers · perks

Operational & Performance Intelligence

NOVA Pulse™

300+ Benchmarks per financial institution

Understand where operational performance is lagging and where to act first.

Performance data often exists across teams but lacks alignment. Leaders spend time gathering information without a clear view of what is driving results.

Pulse brings performance intelligence into a continuous environment, helping identify inefficiencies, prioritize improvements, and track progress over time.

Capabilities
  • Department-level KPI tracking with benchmarking
  • Visibility across operational and financial metrics
  • Identification of inefficiencies and performance gaps
  • Performance snapshots aligned to institutional cadence
  • Executive visibility into cost and productivity trends
  • 25th / 50th / 75th percentile peer comparisons
  • Historical quarterly performance data
Revenue & Growth

Retail banking · consumer lending · mortgage · commercial · cards · payments

Operations & Delivery

Call center · deposit ops · digital banking · loan servicing · collections

Risk, Cost & Support

IT · enterprise risk · accounting · administration · marketing · HR

Vendor & Contract Intelligence

NOVA Nexus™

50+ Data items supported per contract

Bring vendor cost, contract risk, and performance into clear view.

Vendor data is often fragmented across systems, contracts are difficult to track, and renewal risk is missed until it is too late.

Nexus centralizes contract intelligence and vendor oversight, helping institutions control cost exposure, reduce risk, and improve accountability.

Capabilities
  • Centralized contract repository
  • Renewal, expiration, and deadline visibility
  • Identification of hidden fees and contract risk
  • Vendor performance oversight and scorecards
  • Spend visibility with audit trails
  • Cross-institution contract benchmarking
  • Negotiation history and hidden fee identification
Contract Visibility

Centralized repository · AI-powered uploads · key terms search · lifecycle management

Vendor Oversight

Risk scoring · due diligence · performance dashboards · audit trails

Cost & Risk Control

Invoice tracking · renewal alerts · pricing visibility · compliance monitoring

Geographic & Demographic Intelligence

NOVA Atlas™

5,000+ Demographic overlay combinations across your market

Understand where growth is forming across markets and communities.

Market opportunity is often evaluated with incomplete geographic and demographic context. The result is missed growth and misaligned expansion decisions.

Atlas extends intelligence into geographic and demographic insight, helping leaders evaluate competitive density, growth corridors, and underserved opportunity areas.

Capabilities
  • Geographic intelligence for market evaluation
  • Demographic insight for growth planning
  • Competitive density and market context
  • Identification of growth corridors and opportunity
  • Location-based intelligence tied to strategy
  • CRA and regulatory compliance mapping
  • Branch site selection with multi-layer analysis
Market Landscape

Branch footprint · competitor mapping · all banks and credit unions by asset size

Demographic Insight

Population trends · projections · business market overlays · multi-layer analysis

Growth Targeting

Site selection · expansion opportunities · saved scenarios · custom reports

Predictive Growth Intelligence

NOVA Vector™

138% Higher loan account open rates vs. prior year

Anticipate opportunity and prioritize where growth is most likely to occur.

Most institutions understand current performance but lack a clear view of where growth will emerge next.

Vector introduces predictive intelligence to help identify high-potential opportunities, prioritize action, and support acquisition strategies. Powered by Vertice AI.

Capabilities
  • Predictive growth modeling
  • Personalization and wallet share insight
  • Opportunity signals for acquisition strategy
  • Prioritization of high-impact growth areas
  • Identify relationships most likely to convert or churn
  • Connect campaign performance to growth outcomes
119% Higher deposit account open rates
21% Higher loan initial balances
7% Higher initial deposits
138% Higher loan account open rates

Expanding the intelligence system

Designed to evolve with your institution

Ceto NOVA™ is designed to expand as institutions require deeper intelligence and greater decision clarity. As capabilities are introduced, the environment becomes more connected and actionable over time.

NOVA Atlas™

Extends market intelligence through geographic and demographic insight, helping institutions understand competitive density, growth corridors, and untapped opportunity across their markets.

NOVA Vector™

Introduces predictive growth intelligence to anticipate opportunity, prioritize action, and drive acquisition with greater precision. Powered by Vertice AI.

Lucira™ AI operates as the guidance layer across the NOVA intelligence environment—interpreting signals across domains and helping leaders move from fragmented visibility to clear priorities and confident action.

The expertise behind the intelligence

Strategic clarity starts with human insight

The Ceto NOVA™ platform is not just technology. It is supported by Ceto analysts, research professionals, and consulting teams who bring institutional context and expertise to the intelligence environment.

Across both the platform and Ceto engagements, this human expertise helps transform market, performance, vendor, and growth intelligence into clearer understanding and more informed action.

Each analyst is trained in Ceto’s proprietary methodology, combining peer analytics with firsthand understanding of today’s financial institution challenges. This human layer strengthens the system by ensuring insights are accurate, contextual, and actionable.

Frequently Asked Questions
What is Ceto NOVA™?

Ceto NOVA™ is a connected banking intelligence platform built for community banks and credit unions. It brings competitive, operational, vendor, market, demographic, and growth data and insights into one environment so leaderscan understand performance, identify opportunities, and decide where to act.

The platform includes NOVA Vantage™ for competitive pricing intelligence, NOVA Pulse™ for operational benchmarking, NOVA Nexus™ for vendor and contract insights, NOVA Atlas™ for market and demographic insights, NOVA Vector™ for predictive growth signals, and Lucira™ AI to help leaders interpret and act on the data.

How does the Ceto NOVA™ platform work?

Ceto NOVA™ brings multiple areas of banking data and analysis into a single platform, eliminating the need for leaders to work across separate reports, spreadsheets, and point solutions. Its capabilities span competitive pricing, operations, vendors and contracts, market and demographic intelligence, predictive growth signals, and AI-powered guidance.
Community banks and credit unions can use the broader Ceto NOVA™ platform or focus on the capabilities that are most relevant to their current priorities. For more complex or customized needs, Ceto can help determine the right platform configuration and approach.

What business problems does Ceto NOVA™ help community banks and credit unions solve?

Ceto NOVA™ helps leaders address challenges caused by fragmented information, limited visibility, and disconnected decision-making. The platform connects data and insights across pricing, operations, vendors, contracts, markets, demographics, and growth so leaders can identify performance gaps and prioritize where action may have the greatest impact.


NOVA Vantage™, NOVA Pulse™, NOVA Nexus™, NOVA Atlas™, NOVA Vector™, and Lucira™ AI work together within Ceto NOVA™ to give leaders a more connected view of the business.

How can banking intelligence help community banks and credit unions reduce operating costs?

Banking intelligence helps leaders identify where costs may be out of alignment with performance, benchmarks, or business priorities. Within Ceto NOVA™, NOVA Pulse™ provides operational benchmarking while NOVA Nexus™ gives leaders greater visibility into vendor costs, contracts, fees, and renewal obligations.
Together, these capabilities help community banks and credit unions move from a broad concern that “costs are too high” to identifying the departments, vendors, contracts, or expense areas that may deserve attention.

What competitive intelligence helps leaders make better pricing decisions?

Better pricing decisions require current competitive intelligence across rates, fees, products, and market positioning. Through NOVA Vantage™, Ceto NOVA™ helps community banks and credit unions understand how their pricing compares with competitors and where potential gaps or opportunities may exist. Leaders can then evaluate pricing alongside operational, market, vendor, and growth considerations rather than making pricing decisions in isolation.

How can community banks and credit unions better understand their competitive position?

A clearer competitive view helps leaders see where their organization may be gaining or losing ground across pricing, products, markets, and positioning.

Ceto NOVA™ combines NOVA Vantage™ pricing analysis with NOVA Atlas™ market and demographic data so leaders can understand both what competitors are doing and how the underlying market is changing.

That broader context can support decisions around pricing, investment, product strategy, and growth.

How can vendor intelligence help control costs and manage contracts?

Vendor intelligence gives community banks and credit unions greater visibility into vendor relationships, contract terms, costs, renewal dates, and obligations. NOVA Nexus™ brings that information into Ceto NOVA™ so leaders can identify potential cost exposure, prepare earlier for renewals and negotiations, and make more informed vendor and technology decisions.
With contract visibility alongside operational and performance data, leaders can better understand how vendor decisions affect the broader business.

What role does AI-powered banking intelligence play in decision-making?

AI-powered analysis can help leaders interpret complex information faster, connect related signals, and identify what may deserve attention. Lucira™ AI is embedded within Ceto NOVA™ and works across competitive, operational, vendor, market, and growth data.
Rather than operating as another disconnected general-purpose AI tool, Lucira™ AI helps community bank and credit union leaders understand what their data means and move more efficiently from analysis toward action.

Why use a connected banking intelligence platform instead of separate dashboards and reports?

Separate dashboards typically show what happened within one system or business function, while a connected banking intelligence platform helps leaders understand how different areas of the business relate to one another.


Ceto NOVA™ brings together NOVA Vantage™, NOVA Pulse™, NOVA Nexus™, NOVA Atlas™, NOVA Vector™, Lucira™ AI, and Ceto’s consulting expertise in one environment.

The goal is to help leaders answer not only “What happened?” but also “What should we focus on next?”

Do community banks and credit unions need every Ceto NOVA™ capability?

Ceto NOVA™ is designed as a connected platform, but community banks and credit unions can align their use of the platform to the business priorities they need to address. Some organizations may benefit from broader access across competitive, operational, vendor, market, and growth capabilities, while others may initially focus on specific areas such as pricing, vendor management, or operational performance.
Ceto can also work with leadership teams to determine the right configuration for more specialized or complex needs.

Why should community banks and credit unions trust Ceto NOVA™?

Ceto NOVA™ is backed by more than 30 years of Ceto experience working with community banks and credit unions. Since 1994, Ceto has supported more than 2,000 banks and credit unions and combines consulting expertise with software across profitability, operations, competitive intelligence, vendor strategy, technology, and growth.

Ceto NOVA™ brings that experience into a connected platform designed around the decisions community bank and credit union leaders make.


How does Lucira™ AI handle our institution's information?

Lucira™ AI works only within your institution's Ceto NOVA™ environment and the data your team is licensed to access. Client data is not used to train AI models, and no data is retained at the model layer after a response is generated.
Lucira™ AI is model-agnostic, allowing Ceto to select and update the underlying models as the technology evolves without changing how client data is handled.

How does Ceto NOVA™ protect our data?

Ceto NOVA™ runs on Microsoft Azure, and client data resides within Azure's cloud infrastructure, which maintains SOC 2 Type II and ISO/IEC 27001 certifications that Ceto's compliance posture builds upon. Data is encrypted in transit over HTTPS and at rest using 256-bit AES-GCM encryption, which Azure applies to all data, metadata, and backups and cannot be disabled.


Login and authentication are managed through Auth0 by Okta, and every action in the platform requires an authenticated user. Each institution's data is logically segregated through tenant isolation and cannot be accessed by any other client.

File uploads, edits, and deletions are logged, and institutions can remove files at any time or request permanent deletion from storage.

Where does the data in Ceto NOVA™ come from, and how current is it?

Competitive pricing data in NOVA Vantage™ is gathered and maintained by Ceto's research team, which monitors rates, fees, and product terms across the competitors each institution selects. Updates are made at your preferred cadence, and changes that affect competitive position trigger alerts within the platform.


Operational benchmarks in NOVA Pulse™ draw on Ceto's more than 30 years of engagements with community banks and credit unions, presented as peer segments rather than individual institutions.

NOVA Nexus™ reflects your institution's own vendor contracts and obligations, NOVA Atlas™ draws on established market and demographic data sources, and NOVA Vector™ applies predictive models across combined market and growth data.

What does it take to get started with Ceto NOVA™?

Ceto NOVA™ requires no installation or on-premise infrastructure. Ceto handles hosting, configuration, and onboarding, and works with your team to load the information each module requires, such as your competitor set for NOVA Vantage™, vendor contracts for NOVA Nexus™, and operational data for NOVA Pulse™.
Most institutions are up and running within a few weeks, with training and ongoing support provided by Ceto's client success team.

How does Ceto NOVA™ relate to Ceto's consulting services?

Ceto NOVA™ and Ceto's consulting practices are designed to work together. The platform gives leaders continuous visibility across competitive, operational, vendor, market, and growth data, while consulting engagements provide deeper analysis, project management, and hands-on execution when an opportunity warrants it.
Community banks and credit unions can use the platform on its own, engage Ceto for a specific initiative, or combine the two. Findings surfaced in Ceto NOVA™ often identifies where a consulting engagement will deliver the greatest return, and consulting findings are reflected back in the platform so progress can be tracked over time.


What makes Lucira™ AI different from Copilot, ChatGPT, or other AI tools we could use in-house?

General-purpose AI tools know nothing about your institution, your competitors, or your market until someone gathers the data, formats it, and pastes it in. Lucira™ AI is built into Ceto NOVA™ and works directly with the data already in the platform. When a leader asks a question, Lucira identifies what is being asked, determines which data is relevant, retrieves it from the appropriate Ceto NOVA™ sources, and answers in plain language.

Every response is grounded in real platform data rather than the general knowledge of a public model. Lucira also applies the analytical methods Ceto has refined over more than 30 years of consulting engagements with more than 2,000 community banks and credit unions. Lucira interprets your data the way an experienced banking advisor would rather than the way a general assistant might.


Finally, Lucira operates entirely within Microsoft Azure, with all data access managed through secure, controlled connections to your institution's Ceto NOVA™ environment. Leaders get the speed of AI-assisted analysis without moving institutional data into a consumer tool or relying on an assistant that has no visibility into the business.

Start with understanding your performance.

A focused conversation to identify where performance gaps may exist across cost, operations, and revenue—and where to act first.