Final Recap: How to Deal with the Coronavirus Pandemic

Posted by Stephanie Jordan on Jun 25, 2020

Over the past few months your bank or credit union has been busy taking care of your customers and members amidst the Coronavirus pandemic. In our recent webinar, “How to Deal with the Coronavirus Pandemic… A Huge Dilemma for Financial Institutions,” we discussed the following topics:


If you didn’t have an opportunity to listen to the webinar you can view it here.

At the webinar we emphasize the importance of beginning preparations towards rebuilding profitability and capital now that there will be less revenue due to customer relief recommendations established by the NCUA and FDIC, as well as lower interest income due to the Fed cutting rates.

We understand how important it is for your financial institution to increase the efficiency ratio and increase profitability. Two areas of focus that will help your efficiency ratio are non-interest income and non-interest expense. By increasing non-interest income and decreasing non-interest expense you will be able to increase the efficiency ratio while rebuilding some of the profitability and capital you may have lost amidst the COVID-19 pandemic and low interest rate environment.

If you want to learn more, check out our Profitability Enhancement Playbook, a 3-step guide to increasing your profitability and improving your efficiency ratio by leveraging competitive intelligence and business intelligence to optimize income, enhance operational performance and productivity, and minimize costs.

View the Playbook

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Stephanie Jordan

Content Writer
Hometown: Woodstock, Georgia
Alma Mater: Kennesaw State University
Loves hiking, food, live music, traveling and writing.

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