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Banking Insights.
Real-World Perspective.

Ideas that inform better decisions. Practical perspectives on growth, efficiency, vendor strategy, and enterprise transformation for community financial institutions.

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CFPB Focus and Bulletins during 2017
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CFPB Focus and Bulletins during 2017

Since its inception, in the summer of 2011, the Consumer Financial Protection Bureau (CFPB) has focused on implementing safeguards for John and Jane Q. Public to protect them from predatory, deceptive, and unfair practices developed and implemented by some financial institutions and exposed during the Great Recession.  Born from the 2010 ...

2018 Outlook – The Fed, Monetary Policy, and Interest Rates

2018 Outlook – The Fed, Monetary Policy, and Interest Rates

The Importance of Defining and Understanding Your Competitors

The Importance of Defining and Understanding Your Competitors

Mystery Shopping & Market Research: DIY or Hire a Professional

Mystery Shopping & Market Research: DIY or Hire a Professional

The Importance of Non- Interest Income, let’s not be so adverse to fee

The Importance of Non- Interest Income, let’s not be so adverse to fee

Benefits of Courtesy Overdraft Programs

Benefits of Courtesy Overdraft Programs

Loan Origination Processes and Challenges Part 1 – Consumer Loans

Loan Origination Processes and Challenges Part 1 – Consumer Loans

The Difference between Data, Information and Actionable Intelligence

The Difference between Data, Information and Actionable Intelligence

"Taking the Bounce out of the Elasticity of Demand"

Aligning, Designing and Pricing Deposit Products to Meet Objectives

Aligning, Designing and Pricing Deposit Products to Meet Objectives

How I Learned to Stop Fighting the Fed

How I Learned to Stop Fighting the Fed